xabjee's Privacy Policy

1 Introduction and Scope

xabjee is a trusted online betting and casino platform in Bangladesh. We place the highest importance on the privacy of our users. This Privacy Policy ("Policy") describes how xabjee collects, uses, stores, and discloses your personal information.

This policy applies between you and us when you visit the xabjee website (xabjee.cam), create an account, use our services, or contact us. We ask that you read this policy before you start using xabjee's services.

If you do not agree to this policy, please do not register on our platform or use our services. Our support team is always ready to help with any questions you may have.

2 What Information We Collect

xabjee may collect your information in various ways. The different categories of information collected are described below:

2.1 Information You Provide

• Full name, email address, and date of birth
• Mobile number and residential address
• National ID or passport details for identity verification
• Information related to financial transactions — such as bKash, Nagad, Rocket, or bank account details
• Contact information you provide through support chat

2.2 Automatically Collected Information

• IP address, browser type and version
• Device information — operating system, device ID
• Date, time, and page visit details for website visits
• Data collected through cookies and similar tracking technologies
• Information related to gaming activity and betting history

2.3 Information Received from Third Parties

• Transaction verification information from payment processors
• Confirmations received from identity verification service providers
• Information provided by trusted partners for fraud prevention

3 Purposes of Using Your Information

xabjee uses your collected information for the following legitimate purposes:

3.1 Account Management and Identity Verification

Verifying your identity is necessary to create, manage, and secure your account. This helps prevent fraud and meet legal obligations.

3.2 Processing Financial Transactions

Your payment information is needed to correctly process deposit and withdrawal requests. xabjee ensures secure transactions via bKash, Nagad, Rocket, and bank transfer.

3.3 Providing Customer Support

Your contact information is used to provide 24/7 live chat support to answer your questions and resolve your issues.

3.4 Ensuring Responsible Gaming

xabjee uses your activity information to monitor your gaming habits, identify problematic behaviour, and ensure a responsible gaming environment.

3.5 Meeting Legal Obligations

Your information is stored and processed to meet applicable legal obligations related to anti-money laundering (AML) and know your customer (KYC) requirements.

4 Information Sharing and Disclosure

xabjee does not sell your personal information to third parties. However, information may be shared in the following specific circumstances:

4.1 Service Provider Partners

Minimum necessary information is shared with selected trusted third parties for payment processing, identity verification, technical infrastructure management, and customer service. These partners are bound by strict confidentiality agreements.

4.2 Legal Obligations

xabjee may be required to disclose information to comply with court orders, valid requests from government authorities, or applicable law. In such cases, only the information legally required will be provided.

4.3 Fraud and Security Protection

Relevant information may be shared to detect and prevent fraudulent activity, ensure platform security, and protect users.

4.4 Business Transfers

In the event of a business merger, acquisition, or restructuring, user information may be transferred. You will be notified in advance in such circumstances.

5 Cookies and Tracking Technologies

xabjee uses cookies and similar tracking technologies on our website. Cookies are small text files stored on your device.

5.1 Types of Cookies

• Essential Cookies: Ensure the core functionality of the website — login sessions, security identification, and so on.
• Functional Cookies: Remember your preferences such as language selection and settings.
• Analytics Cookies: Collect website usage statistics to help improve our services.

5.2 Managing Cookies

You can accept or reject cookies from your browser settings. Please note that disabling essential cookies may cause some xabjee services to not work correctly.

6 Data Security Measures

xabjee has adopted industry-standard technical and administrative security measures to keep your personal information secure:

6.1 Encryption and Technical Security

• Data transmission secured through SSL/TLS encryption
• Sensitive information stored in encrypted format
• Regular security audits and vulnerability assessments
• Firewall and intrusion detection systems

6.2 Administrative Security

• Only authorised personnel can access sensitive data
• Regular staff training on privacy and data security
• Strict control and logging of data access

Despite our commitment to data security, it is not possible to guarantee complete security on the internet. We therefore advise you to keep your account password private and avoid logging in on unfamiliar devices.

7 Data Retention Period

xabjee retains your personal information only for as long as it is necessary to fulfil the purpose for which it was collected, or as required under a legal obligation.

7.1 Active Accounts

Your necessary information is retained while your account is active. This is essential for account management, service delivery, and meeting legal obligations.

7.2 After Account Closure

Even after your account is closed, financial transaction records and identity verification information may be retained for a specified period in accordance with applicable law. Once that period has passed, the information is securely deleted.

8 Your Rights

As a registered user on the xabjee platform, you have certain important rights over your own information:

8.1 Right to Access

You may at any time request to view or receive a copy of the information xabjee holds about you.

8.2 Right to Rectification

If any information held about you is incorrect or incomplete, you may request that it be corrected. Contact our support team and we will make the correction as soon as possible.

8.3 Right to Erasure

In certain circumstances you may request that your personal information be deleted. However, financial transaction records and information related to legal obligations may not be possible to delete.

8.4 Right to Restrict Processing

You may request that processing of your information be restricted in certain circumstances, particularly if the accuracy of the information is in dispute.

8.5 How to Exercise Your Rights

To exercise any of the above rights, contact us by email or via live chat. We will verify your request and respond in due course.

9 Protection of Minors' Information

xabjee strictly prohibits anyone under the age of 21. We do not knowingly collect personal information from anyone under the age of 21. Age is verified at the time of account registration and accounts belonging to minors are closed immediately.

If you believe a minor has created an account on xabjee, please notify our support team immediately.

10 International Data Transfers

xabjee's servers and technical infrastructure may be located in various countries, so your information may be transferred internationally. Wherever information is processed, we ensure equivalent protection standards and require our partners to comply with the terms of this privacy policy.

11 Policy Changes and Updates

xabjee may update this privacy policy from time to time. For significant changes, we will notify you via your registered email address or through a notification on the platform.

Continued use of xabjee's services after a change will be taken as your agreement to the updated policy. We therefore recommend that you visit this page regularly.

12 Contact and Complaints

If you have any questions, concerns, or complaints about this privacy policy, please contact us:

• Email: [email protected]
• Live Chat: 24/7 — speak directly in Bengali

We are committed to resolving any request or complaint you have as quickly as possible. Our dedicated team is always ready to assist with privacy-related complaints.