❓ Frequently Asked Questions
Answers to all your questions about xabjee
From opening an account to making a withdrawal — everything you need to know about xabjee is here on this page in plain English.
Account
bKash / Nagad
Cricket Betting
Slot Games
Bonuses
Security
xabjee is a complete online betting and casino platform for players in Bangladesh. Below we have organised the most frequently asked questions into five sections — Account and Registration, Deposits and Withdrawals, Games and How to Play, Bonuses and Promotions, and Security and Responsible Gaming. Click any section to find your question. If you need anything else, contact our 24/7 live chat support.
Account and Registration
Opening an account at xabjee is very simple. First, go to the xabjee website and select the registration option. Fill in the form with your name, mobile number, and preferred password. Complete verification using the OTP sent to your mobile and activate your account. The whole process takes just a few minutes.
xabjee is for users aged 21 and above only. During registration you confirm that you are at least 21 years old. Minors are not permitted to create an account or play any games. This is part of our responsible gaming policy.
No, only one xabjee account is allowed per person. Opening multiple accounts with the same mobile number or ID is against xabjee's rules and may result in the permanent closure of those accounts.
On the login page, select the "Forgot Password?" option. An OTP will be sent to your registered mobile number. Use that OTP to verify your identity and set a new password. If you have trouble, contact xabjee live chat support.
KYC (Know Your Customer) is an identity verification process that ensures account security and prevents fraud. Before large withdrawals at xabjee, you may be required to submit a copy of your national ID or passport. This is done to protect your funds.
Deposits and Withdrawals
When you deposit via bKash at xabjee, the funds are generally credited to your account instantly. On the deposit page, enter your bKash number and amount, then complete the payment through the bKash app. The minimum deposit amount is ৳300.
Yes, Nagad is a supported payment method at xabjee. Just like bKash, deposits via Nagad are processed instantly. The minimum deposit amount is ৳300. You can pay directly from the Nagad app.
The minimum withdrawal amount at xabjee is ৳500. This applies to all methods — bKash, Nagad, Rocket, or bank transfer. Withdrawals are typically processed within 5 to 30 minutes.
Yes, Rocket (Dutch-Bangla Bank's mobile banking) is supported at xabjee for both deposits and withdrawals. The minimum deposit is ৳300 and the minimum withdrawal is ৳500. Once a withdrawal is requested, the funds arrive in your Rocket account within 5 to 30 minutes.
Yes, you can also deposit at xabjee via direct bank transfer. Transfers are accepted from major banks including BRAC, Islami, Sonali, Dutch-Bangla, and City Bank. Bank transfers may take slightly longer to process. The minimum deposit amount is ৳300.
xabjee does not charge any deposit or withdrawal fees on its own. However, your mobile banking provider or bank may apply their own service charges — that is governed by their respective policies. Always follow the instructions on the xabjee deposit page.
Games and How to Play
You can bet on BPL (Bangladesh Premier League) matches in the cricket betting section at xabjee. Select a match from the list, choose your preferred market (match winner, toss, runs, etc.), and enter the amount on the bet slip. Both pre-match and in-play (live betting) options are available.
xabjee has a large collection of slots from top providers including PG Soft, Pragmatic Play, and JILI. You will find popular titles such as Fortune Tiger, Gates of Olympus, Sweet Bonanza, Fortune Gems, and Super Ace. Games are available across three categories: classic slots, video slots, and jackpot slots.
Yes, xabjee is fully mobile-friendly. You can play directly in the browser on any Android or iOS device — no separate app download is needed. All features including cricket betting, slots, and live casino work fully on mobile.
RTP (Return to Player) is a theoretical percentage showing how much of the total amount wagered a game returns to players over the long term. For example, a 96% RTP means an average of ৳96 is returned for every ৳100 wagered. Keep in mind that RTP is an average statistic — it is not a guaranteed result for every session.
xabjee's live casino offers live table games from Evolution Gaming and Ezugi. Some live tables have Bengali-speaking dealers and interfaces, particularly those designed for South Asian players. Live roulette, live baccarat, and live Dragon Tiger are popular choices.
Bonuses and Promotions
xabjee offers new members a 100% match bonus on their first deposit, up to ৳5,000. For example: deposit ৳1,000 and receive a ৳1,000 bonus — total balance becomes ৳2,000. Deposit ৳12,000 and receive a ৳5,000 bonus — total balance becomes ৳17,000. The wagering requirement to use the bonus is 10 times.
A 10x wagering requirement means you must place bets totalling ten times the bonus amount before you can withdraw winnings from that bonus. For example, if you receive a ৳1,000 bonus, you need to wager a total of ৳10,000 to become eligible for withdrawal. This condition is quite favorable compared to xabjee's competitors.
You do not need to sign up separately for the xabjee VIP program — as soon as you open an account you start at the Bronze level. By playing regularly you can move up to Silver, Gold, Platinum, and the top Diamond level. Weekly cashback increases at each level — from a maximum of 0.2% at Bronze up to a maximum of 0.8% at Diamond.
xabjee offers weekly cashback through its VIP program. At the end of each week, cashback at the applicable percentage rate is credited to your account based on your net losses. The higher your VIP level, the higher your cashback rate.
Yes, xabjee runs special promotions during Eid, Pohela Boishakh, the BPL season, and ICC tournaments. These offers may include deposit bonuses, free spins, or special cashback. Check the xabjee promotions section regularly to stay up to date with the latest offers.
Security and Responsible Gaming
xabjee uses SSL encryption technology to keep all data secure. Your personal information, transaction details, and password are stored in encrypted form. Your information is never sold or shared with third parties.
Yes, as part of responsible gaming, xabjee allows you to set deposit limits, betting limits, and session time limits. Go to your account settings to configure these limits. This will help you play within your budget and keep the experience enjoyable.
Self-exclusion is the option to voluntarily suspend your account for a set period. If you feel you are losing control over your gaming, contact xabjee's 24/7 live chat support or email [email protected]. The support team will help you temporarily or permanently close your account.
xabjee only offers games from accredited and trusted providers — such as PG Soft, Pragmatic Play, JILI, and Spribe. Games from these providers are tested by independent organizations. Aviator (Spribe) and other crash games use RNG (Random Number Generator) technology.
xabjee's support team is available in Bengali 24 hours a day, seven days a week. Click the live chat button directly on the website for instant help, or email [email protected].
If you feel gaming is having a negative impact on your life, contact xabjee support right away — we will help you set limits on or close your account. Talk to a family member or trusted friend, and seek professional advice if needed. Play responsibly — gaming is for enjoyment, not as a solution to problems.
Still have questions? Contact support
Our Bengali-speaking support team is available 24/7. Chat live directly or send an email — you will get a quick answer to any question.
24/7 Live Chat
Get instant help in Bengali